Buddy support provides consistent one-to-one support at home and in the community. It is designed to help a person build confidence, enjoy meaningful activities and work towards everyday goals while feeling safe, understood and respected.

Support can be flexible, from a few hours of community-based support each week to a regular routine that encourages independence and social connection. Activities are shaped around the person’s interests, abilities, communication and preferred pace.

The right personal match matters. We consider personality, shared interests, communication, relevant experience, language and availability before support begins.

How Matching Works

1. Listen
We speak with the person, their family and any professionals involved to understand what matters most.

2. Match
We identify a support worker whose experience and approach fit the person’s needs and preferences.

3. Meet
We arrange an introduction/meet and greet so everyone can get a feel for the match.

4. Review
We keep communication open and review how the support relationship is working.

What a Buddy Can Support

Meaningful activities, appointments, exercise, hobbies, routines, daily living skills, social connection and community access.

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Looking for support—or your next support role?

Whether you need a well-matched buddy or you’re an experienced support worker who shares our person-led approach, we’d love to hear from you.

Service Cover
Language-Matched Support

Providing support workers who speak the individual’s preferred language, helping to improve communication, build trust and deliver more personalised support at home and in the community.

Service Cover
Complex Support for Children and Adults

Experienced one-to-one support for children and adults with neurological conditions, brain or spinal injuries, disabilities and other long-term needs, coordinated with registered partners where regulated care is required.

Service Cover
CQC

Coordinated support with trusted CQC-registered providers when a person’s needs include regulated personal or clinical care.