Professional referral enquiry

A quick first step for professionals checking service fit and current capacity. If appropriate, we will send a secure referral link for further information.

1. Tell us the essentials — Share the area, age range, support required, estimated hours and preferred start date. No clinical records yet.

2. We check fit and capacity — We’ll review the enquiry and contact you to confirm whether we may be the right fit.

3. Share details securely — If suitable, we’ll send a secure referral link before any reports or sensitive information are shared.

If we may be able to help, we will send a secure referral link for the information needed for a full assessment.

Referrer name
Organisation
Client area or outward postcode
Age range
Type of support requested
Estimated hours per week
Preferred start date
Work email
Phone
Optional brief, non-identifying summary
Thank you. We’ll contact you to discuss initial service fit and capacity. If appropriate, we’ll then send a secure referral link for any further information required.
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Support options built around the person.

Explore buddy, community, language-matched and complex-needs support shaped around each person’s goals.

Language-Matched Support

Providing support workers who speak the individual’s preferred language, helping to improve communication, build trust and deliver more personalised support at home and in the community.

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Clear Communication in a Preferred Language
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Culturally Aware, Person-Centred Support
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Greater Confidence, Trust and Independence
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Complex Support for Children and Adults

Experienced one-to-one support for children and adults with neurological conditions, brain or spinal injuries, disabilities and other long-term needs, coordinated with registered partners where regulated care is required.

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Experienced support for complex needs
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Confidence, routines and community access
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Regulated care coordinated through partners
CQC

Coordinated support with trusted CQC-registered providers when a person’s needs include regulated personal or clinical care.

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Clear roles and registered oversight
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Coordinated buddy and clinical support
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Person-centred planning and communication
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